Service Requests

Water and Sewer Operation
The Utilities Division provides sewer and water services to the residents of the City. Specific activities within the water service include:
  • Production and treatment of all potable water supplied to the distribution system (this includes sampling, testing, and chemical control)
  • Maintenance of the water treatment facility, wells, and related equipment
  • Inspection and maintenance of the distribution infrastructure and storage facilities. 

Other responsibilities include metering, accounting for water use, and maintaining water quality within the distribution system. Sewer service activity includes inspection and maintain of the collection system infrastructure and the sanitary lift stations and ensuring uninterrupted collection of wastewater. Sanitary sewer disposal needs are served by the Environmental Services Division of the Metropolitan Council.